Privacy Policy

This Privacy Statement explains how Original Irish Hotels collect, control, process, and use information about you.


Introduction

Original Irish Hotels is based within Ireland, and as such have aligned our Privacy Policy with the EU General Data Protection Regulation (GDPR) which comes into effect on 25th May 2018.

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this policy occasionally for any changes.

What Information does Original Irish Hotels collect and receive?

In order to process your booking, we need to collect certain personal details from you on the online booking form on our website www.originalirishhotels.com (“the Site”), or other information forms, such as the names and addresses of party members (?) your customers, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements.

We will collect information that you provide when you interact with the Site via email or by filling in our forms. The data may include basic personal details (e.g. your name), contact details (e.g. your postal address, telephone number, and email address), credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition etc.

 We will also automatically collect personal data when you interact with the Site through your computer, mobile device, or other device including Analytics data (e.g. data collected from cookies); Profile inputs (e.g. data about your location) and Device details (e.g. MAC address, IP address, bluetooth data and advertising identifiers).

We also receive personal data and other online and offline information from third parties with whom we conduct business, such as hotels within our group, travel agents, merchants, co-marketers, distributors, resellers, and other companies or organizations with whom we enter into agreements to support our business and operations.

The Site uses cookies to better the users experience while visiting the website. Cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, what site referred you to the web page, to keep track of a visitor's identity, to keep track of sessions, etc.

How does Original Irish Hotels use my information?

We are committed to protecting the privacy of your information and we have specific rules for how and when we use the information we collect and receive.

Our primary goal in collecting information from you is to provide you with a smooth and efficient experience while using our Services. Also, to maintain and improve the services; to provide troubleshooting and customer support; to contact you; and for administrative purposes. When you pay online you do so through a secure server. The use of Secure Socket Layer (SSL) technology means that all personal information – such as your credit card number – will be encrypted as it travels from your computer to the Company Booking Engine. When received, the information is decrypted and processed in the same way as a normal credit card transaction by telephone.

We may, from time to time, contact you with information about Original Irish Hotels.

We will retain your personal data for a period where it is necessary to continue operating our business effectively, to maintain a record of your transactions for financial reporting purposes or fraud prevention purposes until these purposes no longer exist, and to retain as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. The legal basis for this processing is our legitimate interest in the administration and operation of our legal services as well as our legitimate interest in marketing and promoting our firm’s legal services. We always include an unsubscribe button in our communications, so you can opt out of receiving such communications at any time. 

You can access, update, rectify, and delete your personal data making a request privacy@originalirishhotels.com. We always include an unsubscribe button in our communications, so you can opt out of receiving such communications at any time. This is sometimes referred to as the right to be forgotten.

If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal.

If you are unhappy with how we process personal data, we ask you to contact us so that we can rectify the situation.

You may lodge a complaint with a supervisory authority. The Irish supervisory authority is the Data Protection Commission. 

How does Original Irish Hotels share or disclose my information?

Original Irish Hotels is not in the business of selling or renting your information.

We may disclose your information - and then only the minimum information necessary with Service Providers who process data on our behalf. We require these providers to agree to strict data protection requirements in keeping with our privacy policy standards and our commitments under GDPR. We may also send you emails through our email service provider. They may only process this data for the purpose of providing us with their services, and no other purpose.

We share information such as your name and email address with our newsletter services provider who sends out our newsletters. This provider is not permitted to use this data other than on our behalf. We do not share your information with any third parties for their own advertising purposes.

We may transfer data relating our specify activities to  service providers located in countries outside EEA. The safeguard we have put in place for this transfer is to enter into European Commission approved standard contractual clauses with the provider.

We do not use any personal data for the purpose of automated decision-making or profiling.

We will not disclose your information to law enforcement or other governmental authorities unless we believe it is required to comply with warrants, court orders, subpoenas, or other lawful government requests.

How does Original Irish Hotels secure my information?

We will take all steps reasonably necessary to ensure that all personal data is treated securely in accordance with this Privacy Statement and the relevant law.

We have put in place appropriate technical and organisational procedures to safeguard and secure the information we manage and collect.

To protect the privacy and security of personal data, we will also take reasonable steps to verify your identity before granting access to information as appropriate.

Third party websites

You may access Original Irish Hotels services through links to and from third party websites. If you follow a link to any of these websites, please note that these websites may have their own privacy statements. We do not accept any responsibility or liability for these third-party websites nor do we provide support for their services. Please undertake the appropriate due diligence before submitting any personal data to these websites.

How to contact Original Irish Hotels?

If you have any questions or comments about our privacy practices or this Privacy Statement, if you want to make use of any of the above rights, or other rights that you may have in relation to your personal data, please contact us via privacy@originalirishhotels.com